Spark Sub: FAQ
Tell me about Spark Sub!
I'm glad you asked ;) Spark Sub is a monthly stationery subscription for the surreal. There are 4 options to choose from for purchase, 3 of the options are subscription-style and work well in both planners and journals. See more info about the digital subscription below. Each month contains exclusive artwork with unique designs curated by me. I'm pleased to say all items in Spark Sub are made in the USA!
Can I see the contents of each month before I purchase? Spark Sub is a mystery subscription; but I will show a theme preview graphic before the billing date of the following month. Spark Sub videos can be viewed here.
When will I be billed? When does Spark Sub ship?
Subscription signups and rebills take place on the 1st of each month. Your Spark Subs will ship around the 26th of the previous month. For example, your February sub will ship around Jan 26th.
How do pre-pay options work?
Sign up for 3month terms or 6month terms in advance to receive a discounted rate. If purchasing one of these options, you'll be billed for the full amount at checkout. The options are not able to be cancelled until the selected term has ended. Spark Sub prepay changes will be applied after the selected term has ended.
When do I need to sign-up by to receive the current box?
Sign up between the 1st and 20th of the month to receive the most current box. ie. Signups on/before Jan 21st will receive February's box. Signups after Jan 21st, will receive March's Box shipped around February 24th.
When is my cancellation deadline?
As with the prepay terms, any cancellation/changes must be done before the last day of the month. With rebills taking place on the 1st, if you cancel after the 1st, you will still receive the final kit. For example, to cancel March's kit you must submit the cancellation on/before January 31st or you will be charged on February 1st. Cancelling Spark Sub only cancels future renewal charges, it does not involve refunds for shipped and/or paid-for kits.
When is Digi Spark available?
Digi Spark is not a monthly subscription. It arrives on the 1st of every month. Unlike the physical Spark Sub options, Spark Digital will be listed here on the website.
Can I purchase without a subscription?
The only way to purchase the physical Spark Subs is through subscription. Printable Digi Sparks are available to purchase any time.